Getting messages from someone you don’t know can be a pretty intimidating experience. How did they find you? Why did they reach out?
Think of it almost like an icebreaker, or "a way to give you more context about new conversations in Messenger," a Facebook spokesperson told Mashable.
When someone messages you for the first time, Messenger plucks bits of information from their Facebook profile, like what their job is, which town or city they live in, and who your mutual friends are (if you have any), then displays that info above their first message, alongside their profile name and photo…